The Lakeland Area Chamber of Commerce would like to Announce that theÂ NovemberÂ October Small Business of the Month is Verplanck Plumbing.
Bill and Holly Verplanck have owned Verplanck Plumbing, Inc. for 29 years. Specializing in residential new construction, renovation, and repair work, they design and install functional plumbing systems that effectively meet the needs of homeowners today. Even though they generally work for the building contractor, at Verplanck Plumbing, Inc. the customerâ€™s satisfaction always comes first. They personally meet with their customers and assist them in their choice of fixtures appropriate for the job. They encourage their customers to communicate directly with them before, during and after the project. Always available to their customers, they quickly respond to the
ir needs as well as any complaints they may receive.
At Verplanck Plumbing, Inc. efficiency is the rule. Their 4,000 square foot facility houses their office, their material warehouse and their fleet of immaculate work trucks. At the end of the day, anything not used for a job MUST be put back in its place. Quality workmanship is so much easier when you can find the right part.
The Verplancks belong to the local and the national PHCC (Plumbing Heating & Cooling Contractors), the Lakeland Area Chamber of Commerce and the Polk County Builders Association. They have worked on several Habitat for Humanity homes and have provided free labor and all plumbing materials for several group homes for Noahâ€™s Ark. Local high schools, baseball teams, the United Way, the SPCA, the Polk Museum of Art and others have all received financial support from Verplanck Plumbing.
At Verplanck Plumbing, the employees receive fully paid health insurance, life insurance, company matched IRA, and bonuses. Employee turnover is not a problem here. All of their plumbers are graduates of the PHCC Apprenticeship Program, and all graduated at the top of their class. In addition, all employees are trained in customer relations.
The Lakeland Area Chamber of Commerce would like to congratulate Verplanck Plumbing, Inc. as the October Small Business of the Month award winner.